What is Route?

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. The route offers a few options to improve the experience:

Route+<

Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.

Purchased Route+ and need to file a claim? File here

The Route App (Free)

The Route App lets you visually track all of your online orders in one place. No need to dig through your email for tracking numbers; dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Haven’t you downloaded the app yet? Download here

Please, mind that only logged in users can submit questions